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1. What we collect
2. What we do with the information we gather
3. Cookies
4. Security
5. Links to other websites
6. Controlling your personal information
7. Changes to this policy
8. Contacting Us


1. What we collect

Whilst visiting this website you may be asked to provide us with personal information such as your name and contact details. This may be in connection with activities such as purchasing goods, subscribing for a service, entering competitions or participating in surveys. In common with many other online services we may also use "cookies" to collect information about how you use the Site. This information is used to produce statistical reports on website activity and allows us to tailor the website to better suit your interests.


2. What we do with the information we gather

Primarily, we will use the personal information we collect about you for the following:

  • 2.1 Send you goods and information you have requested.
  • 2.2 Create a customer account profile for you allowing us to provide a personalized service when you visit the website.
  • 2.3 Assist in the provision of products and services to you and to enable us to review and improve the products or services offered to you.
  • 2.4 We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • 2.5 From time to time we may also use your information to contact you for market research purposes.
  • 2.6 We may contact you by email, phone, fax or mail.

The information we learn from our customers helps us to understand our customers needs, personalize and continually improve the shopping experience at Freedom Seeds to provide an ever improving service.


3. Cookies

A cookie is a small text file that is placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owner of the site. Most web browsers automatically accept cookies, but you can set your browser to decline cookies if you prefer. It should be noted however that certain features of this website are only activated by the presence of a cookie and if you choose to refuse cookies these features may not be available to you. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. For more information on cookies, please visit the Information Commission Office (ICO) and check out their advice for members of the public.


4. Security

We are committed to ensuring this site uses the most up-to-date internet security systems to safeguard your personal information. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign out / log off when you have finished using a shared computer by clicking the "Sign Out" link located in the side menu.


5. Links to other websites

Chillout Seed Bank website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


6. Controlling your personal information

You may choose to control the use of your personal information in the following ways:

  • 6.1 To help us make emails more productive, improve service, and your shopping experience, we will sometimes send you newsletters for our services and products. If you do not want to receive email from us please adjust your "Newsletter Subscription" preferences by logging into your account and go to "My personal info" section. Customers who have opted out of receiving marketing communications will still receive payment and account related emails.
    If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us using the details below.
  • 6.2 You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like to do this please contact us using the details below. You will be required to pay a small administration fee for this service.
  • 6.3 If you believe that any personal information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct or remove any information found to be incorrect.


7.0 Changes to this policy

Chillout Seed Bank may change this policy at any time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Please do not assume that the policy will be the same each time you visit the Chillout Seed Bank website. This policy was last updated 19/06/2017.


8.0 Contacting us

Please contact us using the details below if you have any questions about our Privacy Policy or the information we hold about you:
Email: info@chilloutseedbank.com
Address: Import Midden Nederland, 5 Aakhof, Amsterdam, North Holland, 1034 HD, The Netherlands.


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